Customer Relationship Management (CRM)
Tickets
Customer Relationship Management (CRM)
$ 6,500.00
Customer Relationship Management (CRM)
13 -
18
Dec
2026
London,
United Kingdom
Introduction
Introduces CRM concepts to manage and strengthen customer relationships.
Objectives
- Understand CRM principles
- Manage customer data
- Improve service consistency
Target Audience
- Customer service teams
- Sales support
5-Day Outline
- Day 1: CRM concepts
- Day 2: Customer data management
- Day 3: CRM systems overview
- Day 4: Customer analytics
- Day 5: Relationship improvement
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