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Handling Customer Complaints Effectively

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Handling Customer Complaints Effectively

$ 5,400.00
Handling Customer Complaints Effectively
07 - 11 Dec 2026
Dubai, United Arab Emirates
United Arab Emirates

Introduction

Focuses on managing complaints professionally to maintain customer trust.

Objectives

  • Handle complaints calmly
  • Resolve issues effectively
  • Retain customers

Target Audience

  • Customer service staff
  • Supervisors

5-Day Outline

  • Day 1: Complaint psychology
  • Day 2: Complaint handling process
  • Day 3: De-escalation techniques
  • Day 4: Documentation & follow-up
  • Day 5: Continuous improvement

Tickets

Other Locations
Greece
Athens, Greece
23 - 27 Nov 2026
$ 6,500.00
Austria
Salzburg, Austria
30 - 04 Nov 2026
$ 6,500.00
Date & Time
Monday, December 7, 2026
Start - 10:00 AM (Asia/Dubai)
Friday, December 11, 2026
End - 4:00 PM (Asia/Dubai)

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Location

Dubai

Dubai
United Arab Emirates
--Dubai--

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Organizer

Arees Training

info@arees-training.com
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