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Handling Customer Complaints Effectively

Tickets

Handling Customer Complaints Effectively

$ 6,500.00
Handling Customer Complaints Effectively
30 - 04 Nov 2026
Salzburg, Austria
Austria

Introduction

Focuses on managing complaints professionally to maintain customer trust.

Objectives

  • Handle complaints calmly
  • Resolve issues effectively
  • Retain customers

Target Audience

  • Customer service staff
  • Supervisors

5-Day Outline

  • Day 1: Complaint psychology
  • Day 2: Complaint handling process
  • Day 3: De-escalation techniques
  • Day 4: Documentation & follow-up
  • Day 5: Continuous improvement

Tickets

Other Locations
Greece
Athens, Greece
23 - 27 Nov 2026
$ 6,500.00
United Arab Emirates
Dubai, United Arab Emirates
07 - 11 Dec 2026
$ 5,400.00
Date & Time
Monday, November 30, 2026
Start - 6:00 AM (GB)
Friday, December 4, 2026
End - 12:00 PM (GB)

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Location

Salzburg

Salzburg
Austria
--Salzburg--

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Organizer

Arees Training

info@arees-training.com
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